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Your tree surgery related questions and answers

The following are the most regularly asked questions relating to both ourselves and tree surgery in general.

At bennetts tree care  ltd we want to provide you as much information as possible about our services. We are an open and transparent company that hides nothing from our clients.

Here are some questions and answers, that we hope you may find useful. If you have any further questions please ask about us or our tree surgery services 

  • what insurance do you have? what does it cover?
    bennetts tree care ltd has full Arboricultural Insurance with Public and Products Liability of £5 million and Employers Liability of £10 million this inc working at height which means we have every eventuality covered for your peace of mind. We are fully qualified with the relevant NPTC certificates and a NCH (arb) along with nearly 20 years practical experience.
  • How much does a tree surgeon cost?
    While it may be possible in some circumstances to offer a rough estimate of the cost of tree surgery based on a photograph and a description of the access, it is generally necessary for our qualified tree surgeons to make a site visit, not only to view the tree and assess the access, but also to discuss the options open to you
  • how do we pay for the works carried out
    1. cheque or cash upon completion of the contract. Whichever way suits you. Our preferred method, which is free and easy is an internet transfer via your online banking. 2. You can pay by Debit/Credit card on site or securely over the telephone, 3. we offer a payment plans this may enable you to spread the cost speak to our office to find out more
  • how will you leave my garden after works and will my garden item like plants get damaged
    We will leave your garden as tidy as possible with little evidence of us being there. We will take the entire tree away and tidy by up by hand also remove most of the leaves by means of a blower. if there is any garden ornaments we will move them and place back after and will take real great care of plants around the garden The lawn may have some brushed areas where we have drag large branches. Obviously, if the garden is very wet there may be areas of mud. We are registered Environment Agency waste carriers. all waste is recycled
  • can i keep the timber from the trees?
    We will happily leave you the wood for logging if asked to. We will endeavour to cut the logs into in large chunks for you to handle, they will be stacked near to where the tree was dismantled. If you would like to us to log and stack them this can also be arrange at an additional cost.
  • how will a diseased tree affect the trees within a area
    It depends on what disease the effected tree has, some diseases spread by root to root contact, others through the air. Generally speaking healthy trees are well prepared to cope with attacks from diseases.
  • my tree is close to the road is this a problem?
    The relevant Highways regulations will be adhered to and if your council needs to know that traffic flow may be disrupted we will tell them and arrange appropriate traffic control.
  • working on roads and path areas?
    Yes we will endeavour to keep the safety of the site our priority, if needs be we will tape off areas of the site and signs will be erected telling the public of the dangers. We can arrange for prior warning to be given to relevant parties, neighbours etc.
  • how much noise will you make and for how loing?
    Tree surgery is an inherently noisy trade, with chainsaws and wood-chippers operating in normally quiet residential areas. There will be some disruption but we will try to keep it to a minimum and for the shortest time possible.
  • how much access do you need?
    generally a normal sized alleyway will do.
  • what is a tpo
    A tree preservation order is made by the local planning authority which makes it an offence to cut down, reduce, crown thin, uproot, willfully damage or willfully destroy a tree without permission from the planning authority. Tree preservation orders are used to protect trees that contribute to the appearance (amenity value) of an area. They are made if a tree is under threat of being cut down or damaged. If you destroy or damage a tree you could be fined up to £20,000 if convicted in the magistrates’ court. For other offences you could be fined up to £2,500. If the tree was cut down or destroyed you will normally have to plant a replacement tree.
  • My garden has no side access and limited space, how will that affect the work on my tree?
    It is always possible to remove or prune or reduce trees of any size in limited spaces and we have many years of experience in doing so in your area
  • Why do I need to employ a tree surgeon?
    Tree surgery is a skilled and dangerous occupation requiring extensive training and access to expensive specialist equipment. Badly reduced trees can cause major problems in the future which may lead to additional expense and it is very easy to cause significant damage and injury without the proper training. Employing an experienced tree surgery company ensures that your tree will be dealt with efficiently and safely, and its the that costly as you would think
  • When is the best time of year to have work done to my trees and hedges?
    It is recommended that trees are worked on after leaf fall and before bud burst. This however is not true for all species so we would prefer to look at each tree individually and give you a written report and recommendation for timing the necessary work. Some examples of trees requiring work at other times are Cherry, Plum and related trees (Prunus species). These should be pruned soon after flowering to reduce the risk of bacterial infection. Maple and Birch should not be pruned in the spring to avoid ‘bleeding’ (exuding sap), which although not considered damaging can be unsightly while Magnolia and Walnut should only be pruned in high summer. Most common species of hedges can be pruned any time of the year but again we would confirm this after inspection and always consider the environmental impact in terms of nesting birds etc before commencing. As a rule of thumb, a tree’s root system extends as far underground as its canopy does over ground. This can be distorted by regular or severe pruning, but it is generally possible to manage a tree’s root system underground by regularly pruning or reducing the canopy above ground because a tree does not need to expend energy developing its root system if it does not have to support a large canopy above ground. Whatever time of year it is, our tree surgeons are here to help! So if you need tree surgery in wokingham or a tree surgeon for reading, or you need work anywhere else in South, get in touch today.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.

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